Returns & Exchanges
At FM Cases, we want you to love your new look as much as we do, which is why we offer a 30-day window for returns and exchanges on all original condition products. Whether it's a fit issue or a change of heart, our team is here to ensure your shopping experience remains seamless and stylish.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its unworn, original state.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing